Have questions about Broxel’s transition to Pathward®?
Read our FAQs here. →

How can we help you?

Tutorials.

Reload money at a merchant.
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Discover how you can add money to your Broxel USA card at a merchant.
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Send money to your contacts.

In a few clicks send money to your contacts with a Broxel USA card.

To send money to banks through ACH.

Just follow these steps.

Do you need help?
Call us! We are available 24 hours a day, 7 days a week.

• From the US: 1-855-279-2720
• From Mexico: 55-8890-9835
• From anywhere in the world: 1-801-677-8612
Contact us at: help@broxel.com

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All rights reserved

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BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE.
The Broxel USA Visa® Prepaid Card is issued by Pathward®, National Association, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card program marketed and administered by Servicios Broxel S.A.P.I. de C.V.

Servicios Broxel S.A.P.I. de C.V. is a financial technology company, not a bank or financial institution.

FOR CUSTOMER SERVICE CALL SERVICIOS BROXEL S.A.P.I DE C.V. AT 1-855-279-2720. 2700 Post Oak Blvd, 21st Floor, Suite 22-107, Houston, TX 77056.

Funds in your Broxel USA Visa® Prepaid Card are held at an FDIC insured institution. When you add money to your Broxel USA Visa® Prepaid Card, the funds will be placed with an FDIC-insured financial institution. Once there, your funds are eligible for FDIC pass-through insurance, subject to applicable limitations and restrictions, up to $250,000, in the aggregate, provided certain FDIC requirements are met and your Card is registered. FDIC insurance applies in the event the FDIC-insured institution fails. FDIC insurance does not protect your funds in the event of Servicios Broxel S.A.P.I. de C.V.’s failure or from the risk of theft or fraud. See cardholder agreement for further details on FDIC pass-through insurance for the funds in your Broxel USA Visa® Prepaid Card. For general FDIC pass-through insurance information, see fdic.gov/deposit/deposits/prepaid.html.